e-Learning Technology Review

Authoring | Delivery | Integrated| Portals | TMS

Delivery Systems - General Information

Synchronous interaction is an increasingly popular delivery system used in many e-learning environments today. Brandon Hall (2000a) defines synchronous delivery as "an instructor or team of instructors [who] will present and be connected by audio or video, while at the same time the student will be online interacting with the online course." One of the appealing powers of synchronous interaction is the continuous, real-time sharing of knowledge and learning on the job (Swider, 2000). Other advantages include the immediate access to instructors and online mentors to ask questions and receive answers, similar to traditional learning environments. The disadvantage is that it requires a set date and time, contradicting the "anytime, anywhere" promise of e-learning (Hall, 2000). Streamed media can be used to deliver audio to multiple learners at one time. Collaborative software packages such as Microsoft NetMeeting can enable live, multi-way interactivity over a dial-up connection where learners can jointly edit documents and collectively solve problems using a shared 'whiteboard' space.

Regardless of the technologies used to employ synchronous delivery, it is seen as an important aspect of e-learning. Anderson et al. (2000), working for IDC as a specialist group in the synchronous arena, recently highlighted the importance of synchronous delivery in a report on the future of e-learning; "While traditional brick-and-mortar classrooms will decline in revenue share for corporate education, growth in technology-delivered training must be driven by live e-learning solutions." The authors continue, "IDC believes that this technology has great potential as a method for effective learning, especially when it is combined with both traditional instructor-led training and other delivery mediums."

General | Trends | Features
Contact Information Partners Technical Requirements

Centra 99

430 Bedford Street
Lexington, MA 02420

Phone:(781) 861-7000
Fax:(781) 862-2453


URL: www.centra.com
Email Address: info@centra.com

The Centra 99 product suite offers a comprehensive set of features, options and toolkits in a scalable, extensible and easily deployed enterprise-class, client/server software application.
Consulting Partners
PricewaterhouseCoopers - www.pwcglobal.com
American Management Systems, Inc. - www.amsinc.com
C3i - www.c3i-inc.com
Clarkston Potomac - www.clarkstonpotomac.com
DA Consulting Group - www.dacg.com
Deloitte Consulting - www.dc.com
Dendrite International, Inc. - www.drte.com
Quickstart Technologies - www.quickstart.com
RWD Technologies - www.rwd.com
TIS Worldwide - www.tisworldwide.com
UserTech - www.usertech.com.

Online Training Partners
Global Knowledge - am.globalknowledge.com
Outlook Software - www.outlooksoft.com
Healthy Environment Learning Processess, Inc. (HELP inc) - www.get2knowyou.com/
Ascolta - www.ascolta.com.

Learning Management Partners
Arista Knowledge Systems - www.aristasys.com
DocentSaba", Inc. - www.docent.com
Intralearn Software - www.intralearn.com
ISOPIA Interactive Network - www.isopia.com
KnowledgePlanet.com - www.KnowledgePlanet.com
Learnframe - www.learnframe.com
Pathlore - www.pathlore.com
Saba - www.saba.com
WBT - www.wbtsystems.com

Platform Partners
eBrite Limited - www.eBrite.com

Technology Partners
Microsoft Certified Solution Provider - http://www.microsoft.com/mcsp
Oracle - www.oracle.com
SAP - http://www.sap.com
Siebel Systems, Inc. - http://www.siebel.com
Cisco Systems - www.cisco.com

International Sales Partners
Greece:
01 PLIROFORIKI - www.01p.gr
Italy
DS Group - www.dsgroup.it
Japan
Macnica - www.macnica.co.jp
Netherlands
Two-M - www.two-m.com
SKI2L
Portugal
Tracy International
Spain
Telesoft - www.telesoft.es
Sweden Next Learn - www.nextlearn.com
Switzerand Edutec - www.edutec.ch
United Kingdom PricewaterhouseCoopers - www.pwcglobal.com
DA Consulting Group - www.dacg.com
Futuremedia - www.futuremedia.co.uk

Technical Requirements - Presenter
Centra Server) Windows NT 4.0 Server with SP4 or SP5
Pentium 300 MHz
128 MB RAM
250 MB free disk space
Dedicated server with static IP address

Technical Requirements - Participant
Centra Conference
(Cross Platform. Contact Centra for most recent list of requirements.)
Windows Platforms Requirements:
Pentium 100 MHz
32 MB RAM
800 x 600, 256 colors screen resolution
Netscape 3.01+ or Internet Explorer 3.02+
28.8 kbps or faster network connection

Centra Symposium
Windows 95, 98, NT 4.0 Workstation with SP 3, 4 or 5
Pentium 100 MHz
32 MB RAM
16 bit sound card
800 x 600, 256 colors screen resolution
microphone-headset or microphone & speakers
Netscape 3.01+ or Internet Explorer 3.02+
28.8 kbps or faster network connection

Anyone Sharing an Application
Same as above except:
Pentium 133 MHz
64 MB RAM

HorizonLive

520 8th Avenue 23rd Floor
New York, NY 10018

Phone:(212) 533-1775
Fax:(212) 533-6041


URL: www.horizonlive.com
Email Address: info@horizonlive.com

HorizonLive's software represents a new standard for delivering live presentations over the Internet that is convenient, simple and 100% Web ready. Whether you're running sessions on a product rollout for sales, turning classroom training intlive online training or holding a presentation across your supply chain, HorizonLive makes it simple, effective and even replayable
Content Partners
Educational Video Conferencing (EVCI)
IMS Health
InfoWorks
ULiveandLearn.com

Technology Partners
Apple
Blackboard Inc.
Headlight.com
Real Media
Saba
WebCT

Service Partners
3D Consulting
The Communication Project
InSync
LearningWorlds
Organization Blueprint
Shearer Technologies
Sique.com

Technical Requirements - Presenter
Windows, Mac or Unix
32 MB RAM
3.0+ Web Browser
Intenet access
RealEncoderŽ 5.1*
Sound card with mic*
* Optional with use of the HorizonLive Phone Bridge

Technical Requirements - Participant
Windows, Mac or Unix
16 MB RAM
3.0+ Web Browser
Internet access
RealPlayerŽ 5.0*, G2 or 7.0
Sound card with speakers*
* Optional with use of the HorizonLive Phone Bridge

InterWise Millennium

2334 Walsh Avenue
Santa Clara, CA 95051

Phone:
Fax:


URL: www.interwise.com
Email Address: contact@interwise.com

The InterWise Millennium eLearning platform enables a rich, live learning environment that's natural and effective. InterWise Millennium provides students with all the benefits of a classroom environment, without ever leaving their desks. It lets instructors use the widest range of training methods to facilitate knowledge transfer in the most interesting and appropriate ways.
PSINet Consulting Solutions Technical Requirements - Participant
Windows 9x or Windows NT4
Pentium 133 MHz or up
Standard sound card with a speaker and microphone
16 MB RAM or up
15 inch Monitor with 800x600 resolution
Headset or microphone and earphones
TCP/IP intranet access or modem (>=28K) Internet access (>=33.6Kfor application sharing)
A browser such as Internet Explorer or Netscape 3 or higher (4 or higher recommended
100 MB of disk space set aside for learning materials (configurable)

Technical Requirements - Presenter
Windows 9x or Windows NT4
Pentium 200 MHz or up
Standard sound card with a speaker and microphone
32 MB RAM or up
Monitor with 1024x768 resolution (17 inch recommended)
CD-ROM drive with 8 X speed
Headset or microphone and earphones
Digital writepad (recommended)
TCP/IP intranet access or modem (>=28K) Internet access (>=33.6Kfor application sharing)

Campus
Pentium 350 MHz or up
NT Server 4.0 operating system
Service Pack 3 (or higher) Option Pack 4
128 MB RAM
Standards communication card with TCP/IP support
Network access: 64Kbps or up (depending on network topology)

InterWise Millenium Server
Windows 9X or Windows NT 4 (recommended)
Pentium 200MHz or up
64 MB RAM
TCP/IP network access

Mentergy LearnLinc

385 Jordan Road Troy
New York, NY 12180

Phone:(518) 286-7000
Fax:(518) 286-2439


URL: www.mentergy.com
Email Address: info@learnlinc.com

LearnLinc is a company and a product. It is a real-time, cost-effective, online training environment that enables corporations and universities to deliver live eLearning courseware to employees or students via the Internet, corporate or university intranet, or wide area network. What distinguishes LearnLinc from other solution providers is our ability to provide a real-time, interactive, virtual classroom environment, at a distance. LearnLinc makes live teaching possible for students separated by time and/or geography. Traditional instructor-led classrooms have been fundamental to effective learning for thousands of years. LearnLinc combines all the instructor control and student interaction of the traditional classroom with the eLearning technology.
Business Partners
ExecuTrain - www.executrain.com
New Horizons - www.newhorizons.com
Teletraining Institure - www.teletrain.com
Intel - www.intel.com
Macromedia Inc - www.macromedia.com
Click2Learn - www.click2learn.com
InSync Training Synergy - www.insynctraining.com
Andrea - www.andreaelectronics.com
D'Innocenzo - Cullen & Associates - www.dcandassoc.com
Technical Requirements - Server
For Windows NT:
(For up to 25 concurrent users on a single server)
A dedicated Intel Pentium 200 processor or faster
64 MB RAM
Windows NT Server 4.0 with Service Pack 3
At least 100 MB hard disk space
Network interface card (supporting TCP/IP)

For Windows 2000:
(For up to 25 concurrent users on a single server)
A dedicated Intel Pentium II 300 processor or faster
128 MB RAM
Windows 2000 Server
At least 100 MB hard disk space
Network interface card (supporting TCP/IP)
MS IIS version 5.0

Technical Requirements - Client with Unicast Audioconferencing
Under Windows 95 or 98:
Intel Pentium 133
32 MB RAM
TCP/IP unicast connection with at least 28.8 kbps
Supported browser (see Supported Third Party Software)
16 bit SoundBlaster compatible sound card with support for DirectX6; full duplex recommended
Microphone and headphones
Video supporting at least 800x600 resolution, and at least 16-bit color

Under Windows 2000:
Intel Pentium 200 MMX
64 MB RAM
TCP/IP unicast connection with at least 28.8 kbps
Supported browser (see Supported Third Party Software) 16 bit SoundBlaster compatible sound card with support for DirectX6; full duplex recommended
Microphone and headphones
Video supporting at least 800 X 600 resolution, and at least 16-bit color

Supported Third-Party Products: Microsoft Internet Explorer: 4.01 SP1, 4.01 SP2, 5.0, 5.01 (5.0 included with the LearnLinc client)
Netscape Navigator: 4.05, 4.08
Netscape Communicator: 4.7x
Windows Media Player
Microsoft Netshow Server: 3.0
Microsoft Windows Media Server: 4.0
Real Video Server: 4.0
Asymetrix ToolBook content: 4.0, 5.0, 6.0, 6.1, 6.5, 7.0, 7.1 (7.1 runtime included with the LearnLinc client)
Macromedia Authorware content: 3.5, 4.0, 5.0
Macromedia Director content: 7.0

LearnLinc Communication Options
(For custom specifications, please call a LearnLinc sales manager.)
Data Only
Multicast Audioconferencing
Multicast Videoconferencing with ProShare 150 or 200
Multicast Videoconferencing with ProShare 500
Streaming Video - Unicast or Multicast

PlaceWare Conference Center 2000

295 N. Bernardo Ave.
Mountain View, CA 94043

Phone:(888) 526-6170
Fax:(650) 526-6199


URL: www.placeware.com
Email Address: sales@placeware.com

Conference Center 2000 is the first Web conferencing E-service designed specifically to enable businesses to hold live interactive meetings and presentations over the Internet, avoiding the hassels and costs of business travel. You can readily schedule, present, record and play-back any meeting from a single URL.
Service Provider Partners
Sprint - www.sprint.com/icc
MCIWorldCom - e-meetings.wcom.com
Global Crossing - www.themeetingson.com
Envoy - www.envoyglobal.com
Conference Plus, inc -www.cpiconf.com
Hewlett Packard - www.itresourcecenter.hp.com
KRM - www.krm.com
Mobilize - www.mobilize.com
365 media - www.365media.com
ASP-One - www.asp-one.com
RWD Technologies, Inc. - www.rwd.com
Magnifi - www.magnifi.com

Portal Partners
e-Buisness Express - www.e-businessexpress.com
Corio - www.corio.com
Biztro - www.biztro.com
Autodesk - www.autodesk.com
WIZNET - www.wiznet.com
2Bridge - www.2bridge.com
Snalf - www.snalf.com

Technical Requirements for Presenters and Audience Members
Browser
Netscape Navigator 3.01 or later
Microsoft Internet Explorer 3.02 or later

Computer
Pentium-based PC with Windows 95, 98, or NT
Sun SPARCstation with Solaris 2.x or later

Internet Connection Speed
28.8Kbps or faster

Display
800x600 pixel resolution or higher

Optional
Sound card
Microphone
Speakers



Conference Center Server
Pentium-based PC with Windows NT 4.x
Sun SPARCstation with Solaris 2.x

Web Server
Any HTTP server that can serve Java applets

WebEx Meeting Center

100 Rose Orchard Way
San Jose, CA 95134

Phone: (408) 435-7000
Fax: (408) 435-7004


URL: www.webex.com
Email Address: info@webex.com

Meeting Center virtual meetings match the productivity of face-to-face meetings by incorporating audio, data and video in a full-featured on-line meeting room.
Service Partners:
Global Crossing
Deutsche Telekom
MindSpring
V-Span
ConferenceCallService encanto networks

Technology Partners:
TIBCO
Oracle
Sun
Global Crossing

Native Windows client:
Intel Pentium Processor, 166Mhz with Windows 95, 98 or NT
MS Internet Explorer 4.x or Netscape Communicator 4.x
56kbps Internet connection or better
JavaScript and Cookies enabled

Java client on Windows:
MS Internet Explorer 4.x or Netscape Communicator 4.x

Java on Mac OS:
PowerPC (G3 preferred)
MS Internet Explorer 4.x (Netscape doesn't yet support Java 1.1)
MRJ (Macintosh Runtime for Java) 2.1.4

For Java on Solaris and Linux:
Netscape Communicator 4.6